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Billing Terms and Conditions

Last Updated: March 24, 2026

At Rhouge, we offer multiple secure payment methods so you can check out quickly and with confidence.

1. Accepted Payment Methods

We currently accept the following forms of payment:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover 
  • Google Pay
  • Mastercard
  • PayPal 
  • Shop Pay
  • Visa
  • JCB
  • Union Pay

For bulk or wholesale purchases, bank transfer options may be available upon request. Please contact us for details.

All transactions are processed in Canadian Dollars (CAD).

2. Payment Processing

  • Payment is required at the time an order is placed.

  • Orders are not prepared, fulfilled, or shipped until payment has been successfully authorized.

  • If a transaction is declined, interrupted, or cannot be verified, the order will not be confirmed.

3. Pricing & Currency

  • All prices displayed on the Rhouge website are listed in CAD (Canadian Dollars).

  • Prices may change at any time without prior notice.

  • Applicable taxes and any additional fees (if applicable) will be calculated and displayed during checkout before payment is completed.

4. Secure Payment Processing

  • Our checkout is protected using SSL encryption and secure payment processors.
  • Rhouge does not store credit card details or full payment information on our servers. Payments are processed through trusted third-party payment gateways.

5. Refunds & Chargebacks

  • Refund requests are handled according to our Refund Policy.

  • If you believe a transaction was made in error, please contact us first at info@rhouge.com so we can assist you promptly.

  • We actively review and dispute unauthorized or fraudulent chargeback claims with the payment provider when necessary.

6. Fraud Prevention

To protect customers and prevent unauthorized activity, we reserve the right to:

  • Cancel suspicious orders
  • Place orders on hold for verification
  • Request identity confirmation for high-value purchases

Orders that cannot be verified may be declined and refunded.

Changes to This Billing Terms and Conditions

We reserve the right to update this Billing Terms and Conditions at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Details

Business Name: 17817614 Canada Inc. (operating as Rhouge)
Store Name: Rhouge
Address: 2301-38 Dan Leckie Way, Toronto, Ontario, M5V 2V6, Canada
Email: info@rhouge.com
Phone: +1 (647) 556-1821

Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM EST

We aim to respond to your e-mail within 1 - 2 business days.