Terms of service
Last Updated: April 28, 2026
Overview
This website is owned and operated by Rhouge. Throughout the site, the words “we,” “us,” and “our” refer to Rhouge. By accessing this website and using the information, tools, and services provided, you agree to comply with the terms, conditions, policies, and notices outlined here.
By visiting our site or purchasing from us, you engage in our “Service” and accept these Terms of Service (“Terms”), including any additional policies referenced within this document or linked on the website. These Terms apply to all users of the website, including but not limited to visitors, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before using the website. If you do not agree to all of the Terms and conditions, you may not access the website or use any of our services.
Any new functionality, features, or tools added to the site will also be governed by these Terms. We reserve the right to revise or update these Terms at any time by posting changes on this page. It is your responsibility to review this page periodically. Continued use of the website following any updates constitutes acceptance of those changes.
Our online store is powered by Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to customers.
SECTION 1 – ONLINE STORE USE
By using this website, you confirm that you have reached the age of majority in your jurisdiction, or that you are using the site with the consent of a legal guardian.
You may not use our products or services for unlawful purposes, nor may you violate any applicable laws or regulations, including intellectual property or copyright laws.
You agree not to upload or transmit viruses, malware, or destructive code. Any violation of these Terms may result in immediate suspension or termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to any person at any time for any lawful reason.
Content you submit (excluding payment information) may be transmitted over various networks and adapted to meet technical requirements. Payment details are always encrypted during transmission.
You may not reproduce, copy, sell, resell, or exploit any portion of the Service, website content, or access to the Service without prior written consent from Rhouge.
Section headings are provided for convenience only and do not affect interpretation of the Terms.
SECTION 3 – WEBSITE INFORMATION
We make reasonable efforts to ensure the information presented on our website is accurate and current; however, we do not guarantee completeness, reliability, or timeliness. The content is provided for general informational purposes only and should not be relied upon as the sole basis for decisions.
Some content may contain historical information provided for reference. We may update or modify website content at any time but are not obligated to do so. You are responsible for monitoring updates to our site.
SECTION 4 – SERVICE AND PRICE CHANGES
Prices for our products may change without prior notice.
We reserve the right to modify, suspend, or discontinue any part of the Service, including features, content, or products, at any time. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation.
SECTION 5 – PRODUCTS OR SERVICES
Certain items may be available exclusively online and may be offered in limited quantities. Returns and exchanges are subject to our Refund Policy.
We strive to display product images and colors as accurately as possible, but we cannot guarantee that your device’s display will reflect true colors.
We may limit sales to any person, geographic region, or jurisdiction at our discretion. We also reserve the right to limit quantities or discontinue any product.
We do not warrant that products, services, or information will meet your expectations or that all errors will be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order, including those suspected of fraud, abuse, or policy violations.
You agree to provide accurate and complete purchase and account information and to promptly update any changes to contact details, billing addresses, or payment methods so transactions and communications can be properly processed.
For additional details, please refer to our Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS
We may provide access to tools operated by third parties. These tools are provided “as is” and “as available” without warranties, representations, or endorsements.
Your use of optional third-party tools is entirely at your own risk, and you should review the terms of the respective providers before using them. Any future features or services added to the site will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may include links to external websites not affiliated with Rhouge. We are not responsible for the content, policies, or practices of third-party sites.
Any transactions or interactions you conduct with third parties are solely between you and that third party. Please review their policies before engaging.
SECTION 9 – USER SUBMISSIONS
If you submit feedback, suggestions, reviews, or other materials (“submissions”), you grant us the right to use, edit, publish, distribute, and display such content without restriction or compensation.
We are not obligated to maintain confidentiality, provide payment, or respond to submissions.
You agree that your submissions will not violate any third-party rights, contain harmful code, or misrepresent their origin. You are solely responsible for the content you provide.
SECTION 10 – PERSONAL INFORMATION
Any personal data you submit through the website is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability. We reserve the right to correct errors, update information, or cancel orders without prior notice.
SECTION 12 – PROHIBITED ACTIVITIES
You agree not to use the website to:
- Violate any applicable laws or regulations
- Infringe intellectual property rights
- Harass, abuse, or discriminate against others
- Provide false or misleading information
- Upload malware or harmful code
- Collect personal information without consent
- Spam, scrape, or disrupt the site
- Engage in obscene, fraudulent, or unlawful conduct
Violation may result in termination of access to the website.
SECTION 13 – DISCLAIMER & LIABILITY LIMITATION
We do not guarantee uninterrupted or error-free operation of the Service.
Rhouge shall not be liable for any damages, losses, or claims arising from your use of the website, products, or services, including direct, indirect, incidental, or consequential damages.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Rhouge and its affiliates, partners, employees, and service providers from any claim, demand, or expense (including legal fees) arising from your breach of these Terms or violation of law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 16 – TERMINATION
We may suspend or terminate your access to the Service at any time without notice if you violate these Terms. Obligations incurred prior to termination remain enforceable.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted on our website constitute the entire agreement between you and Rhouge regarding use of the website and services.
SECTION 18 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of Ontario, Canada.
Changes to This Terms of Service
We reserve the right to update this Terms of Service at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Details
Business Name: 17817614 Canada Inc. (operating as Rhouge)
Store Name: Rhouge
Address: 2301-38 Dan Leckie Way, Toronto, Ontario, M5V 2V6, Canada
Email: info@rhouge.com
Phone: +1 (647) 556-1821
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM EST
We aim to respond to your e-mail within 1 - 2 business days.